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Board of Commissioners and Directors Work Ethics
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  • The Work Guidelines for the Telkomsigma Board of Commissioners have been regulated in the Amendments to the Company's Articles of Association No. 33 October 19 2019 Articles 16 & 17
  • The Work Guidelines for Telkomsigma Directors have been regulated in the Amendment to the Company's Articles of Association No. 33 dated 19 October 2019 articles 13 & 14 and the Directors' Regulation of PT Sigma Cipta Caraka Concerning Board of Director Charter Number: PD-000.002-R.00/ STR-SBDC/XII/2021
Committes
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Committees under the supervision of the Telkomsigma Board of Commissioners have been regulated in the Circular Letter of the Decree of the Board of Commissioners of PT. Sigma Cipta Caraka Number: 080 /TS-DK/VIII/2020 concerning the Composition of the Membership of the Audit Committee and the Planning, Monitoring and Remuneration Committee for the Board of Commissioners.

Good Corporate Governance Policy
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In order to ensure the implementation of professional management of the company and fulfill the company's commitment to the implementation of GCG principles, Telkomsigma stipulates the Decree of the Board of Directors of PT Sigma Cipta Caraka No.002/TELKOMSIGMA/BOD/IV/2020 concerning Good Corporate Governance Policy. With reference to the Law of the Republic of Indonesia Number 40 of 2007 concerning Limited Liability Companies. Apart from being based on these principles, Telkomsigma in implementing its governance also refers to the Telkom Group GCG management guidelines Number PD.602.00/r.00/HK000/COP-D0030000/2011 dated 20 May 2011.

Procurement Policy
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Guidelines for the implementation of the Procurement of Goods and/or Services are regulated in PT. Sigma Cipta Caraka Policy Number PD-000.002-R.01/SUP-IOP/XII/2022. The aim and objective of establishing this policy is to provide guidance to realize standarization in the implementation of the Procurement of Goods and/or Services as well as providing references for the implementation of the Procurement of Goods and/or Services so that:

 

 

a. produce goods and/or services of the right quality, quantity, time, cost,

location, and Partners;

b. supporting the creation of added value in the Company; And

c. realizing procurement that produces value for money in a flexible and innovative way but remains competitive, transparent and accountable based on good procurement ethics;

 

Telkomsigma has responsibilities towards Partners in the process of Procurement of Goods and/or Services as follows:

 

  1. Carry out the process of procuring goods and services within Telkomsigma in accordance with applicable procedures;
  2. Partners will be selected based on the consideration of the value of the benefits that can be provided to Telkomsigma as a whole including their level of capability to meet the required criteria;
  3. Implementation of procurement is not discriminatory/fair so as to provide equal treatment to all potential partners and does not lead to benefits for certain parties;
  4. Procurement process decisions are taken based on the highest benefit value offered by Partners, covering technical aspects, namely the quality of goods and/or services, after-sales service, timeliness, price and other commercial aspects. The decision on the procurement process will be carried out transparently through the approval of the competent authorities in accordance with the Authority Matrix in the Procurement Procedure;
  5. There is a partner qualification and performance evaluation process as well as periodic reviews;
  6. Procurement of goods and/or services applies the principles of efficiency, effectiveness, competitiveness, transparency, fairness & fairness and accountability.
  7. Maintain the confidentiality of goods/services procurement documents which by their nature must be kept confidential to prevent irregularities in the procurement of goods/services;
  8. In the Anti-Corruption effort, Telkomsigma has the E-Auction negotiation method. Implementation of E-Auction aims to minimize physical contact with potential partners so that the negotiation process is fair and transparent;
  9. The implementation of anti-corruption and fraud commitments is stated in each Procurement agreement which states that there is no conflict of interest, it is prohibited to offer or give or agree to give gifts, commissions or in other forms to Telkomsigma employees and stated in Procedure Number SCC/SOP/1778/1765/003 regarding Business Partner Control Procedures that each Partner is required to sign an Anti-Bribery commitment.
Risk Management Policy
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As a member of the Telkom Group, Telkomsigma is committed to following the guidelines for risk management outlined in the State-Owned Enterprise (SoE) Ministry Regulation No. 2 of 2023. We also utilize the ISO 31000 - Risk Management Guidelines and the COSO ERM Framework with some modifications to fit our unique position as a B2B IT service provider in Indonesia. 

 

Within the Telkom Group, Telkomsigma risk management practice is aligned with Telkom's Board of Directors Regulation No. PD.614.00/r.01/HK.200/COP-D0030000/2021 dated April 30, 2021, which outlines the Corporate Risk Management (Telkom Enterprise Risk Management) policy framework, and Telkom Director of Finance Regulation No. PR.614.00/r.01/HK200/COP-I0000000/2022 dated April 30, 2022, which provides guidelines for implementing the Telkom Enterprise Risk Management policy framework. 

 

Internally, Telkomsigma released three sets of risk management regulations in accordance with both internal & external regulations at the time of the release. The first is Telkomsigma’s Board of Directors Regulation No. PD-000.001-R.00/SUP-GRM/IX/2022, which outlines the Telkomsigma Risk Management Policy, and was issued on September 28, 2022. The second is Telkomsigma’s Finance Director Regulation No. PR-003.006-R.00/SUP-GRM/X/2022, which provides guidance for implementing corporate risk management and was released on October 6, 2022. The third is Telkomsigma’s Governance & Risk Management Vice President Regulation No. PK-GRM.020.R.00/SUP-GRM/XI/2022 and was released on November 4, 2022; which outlines the risk management business process within the company. 

Internal Audit Unit
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As an important element of an organization, we have an Internal Audit Unit whose function is to provide an independent and objective view of the condition of internal control, risk management and Corporate Governance processes in our business activities. The purpose of this function is to become a catalyst, by submitting recommendations to Telkomsigma in improving its business operations.

 

Structure and Position of the Internal Audit Unit
As stipulated in the applicable Internal Company regulations, IA is a unit that is independent from other work units and is directly responsible to the President Director.

The Duties and Responsibilities of the Internal Audit Unit are governed by the following Internal Audit Charter:

 

Internal Audit Duties and Responsibilities
The duties and responsibilities of the Internal Quality Management unit as the holder of the internal audit function at Telkomsigma in full are as follows:

  • Prepare and carry out annual audits
  • Plan and carry out Internal Audit activities with an emphasis on high-risk areas/activities and evaluate existing control procedures/systems to gain confidence that the company's goals and objectives can be achieved optimally and sustainably.
  • Assess and evaluate the efficiency and effectiveness of the internal control system, implementation of risk management, compliance and governance processes within PT Sigma Cipta Caraka (Telkomsigma) as well as carry out inspections and special assignments when necessary.
  • Provide recommendations for improvements and objective information about the activities examined at all levels of management.
  • Prepare reports on audit results and submit these reports to the President Director and other members of the Board of Directors and the Audit Committee through the VP Corporate Effectiveness Management.
  • Cooperate with the Audit Committee in carrying out the oversight function.
  • Monitor, analyze, and report follow-up on the results of agreed Internal Audit activities and Investigation activities.
  • Has no responsibility for carrying out audit activities in the process of operational activities involving internal audit.
  • As a counterpart function for external audit and consulting.
Anti-Bribery & Gratification Policy
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A. Anti-Bribery Policy

As a form of commitment to implementing the Anti-Bribery Management System (SMAP) at Telkomsigma, the Company establishes an Anti-Bribery Policy in accordance with ISO 37001:2016 SMAP guidelines and requirements that apply and must be implemented by Commissioners, Directors, all employees, and all parties employed and representing, or act on behalf of Telkomsigma with the following (eight) conditions:

  1. Prohibit against giving, promising, or offering payments, gifts, or hospitality to secure or gain unfair business advantages.
  2. Commitment to implementing the Anti-Bribery Policy in accordance with the requirements of ISO 37001:2016, Applicable Laws, and global provisions.
  3. Compliance with the gratuity control policy based on the Anti-Corruption Law and its amendments.
  4. Implementation of this Anti-Bribery Policy is aligned with the company's objective of practicing Good Corporate Governance.
  5. Ensuring the confidentiality and security of personnel reporting bribery violations and protecting them from any form of retaliation, intimidation, and discrimination.
  6. Commitment to continuously meeting the requirements of the Anti-Bribery Management System and striving for continuous improvement.
  7. Establishment of a team for the implementation of the Anti-Bribery Management System, including the appointment of an independent Anti-Bribery Compliance Function to ensure compliance with ISO 37001:2016 standards.
  8. The company establishes sanctions for violations of the Anti-Bribery Policy in accordance with the applicable regulations within the company's environment.

 

 

B. Gratification

The commitment of Telkomsigma personnel regarding giving and/or receiving gifts, namely:

  1. It is not permitted to receive and/or give gifts, souvenirs, business entertainment or other facilities that may influence decision making in violation of existing provisions.
  2. Will only hold and receive Business Dinners with Business Partners and/or other stakeholders as long as this is done with the aim of being in the interest of the Company, at the expense of the Company at a cost that can be accounted for and carried out within reasonable limits in a respectable place that does not create an image negative towards the Company. Business entertainment that can be received/provided by Company Individuals in the context of business activities (and becomes the burden of the Company) is entertainment to establish cooperation with Business Partners
  3. Submitting gifts and/or souvenirs obtained from Business Partners such as plaques, trophies, etc. to be kept at the Company.
    Gifts and Souvenirs that are allowed to be received in accordance with applicable laws and regulations in the context of:
    - Marriage
    - Circumcision
    - disaster
    - Award from the Company for the achievements in question
    - Souvenirs from other companies in the form of, among others, pens, agendas, calendars, and others of the like
  4. Influence or direct someone to give or accept a bribe
  5. In order to maintain or maintain business relations, the Company may incur expenses that can be accounted for at the expense of the Company in conditions including: religious holidays, birthday celebrations, farewells of Company officials, expressions of sympathy, and social activities
  6. Other actions that can be categorized as acts of bribery according to the applicable laws and regulations.
Code of Ethics and Corporate Culture
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A. Code of Conduct

In accordance with the provisions contained in the Telkom Group GCG management guidelines Number PD.602.00/r.00/HK000/COP-D0030000/2011 dated 20 May 2011. We have and implement a code of ethics that applies to all levels of the organization. The Telkomsigma Code of Ethics is stipulated through Directors Decree No. 002/TELKOMSIGMA/BOD/IV/2020 Concerning Good Corporate Governance Policy and Employee Ethics and Compliance Policy with document number SCC/POL/021/1838/034 in the Telkomsigma Environment.
The Company's Code of Ethics covers the following matters:


1. ETHICAL AND COMPLIANCE RESPONSIBILITIES

  1. Responsibilities of Company People
  2. Corporate Leadership Responsibilities

2. COMPANY BUSINESS ETHICS TOWARDS STAKEHOLDERS

  1. Relations with Company Personnel
  2. Relations with Customers/Consumers
  3. Relationship With Suppliers
  4. Relations with the Community and the Surrounding Environment
  5. Relations with the Government (Regulator)
  6. Relations with Shareholders (Investors)
  7. Relations With Business Partners
  8. Relations With Competitors
  9. Relations with the Mass Media
  10. Relations with Subsidiaries
  11. Financial Report Integrity


3. ETHICS OF EMPLOYEE CONDUCT

  1. Ethics of Behavior as Superiors Against Subordinates
  2. Ethics of Behavior As Subordinates Against Superiors
  3. Ethical Behavior As Colleagues
  4. Use and Maintenance of Company Work Facilities
  5. Conflict of Interest
  6. Political Activities
  7. Giving and Receiving Bribes, Gratuities, Gifts and Business Entertainment
  8. Occupational Health and Safety
  9. Immoral Behavior, Narcotics, Drugs, Gambling, and Smoking
  10. Legal Compliance
  11. Information Confidentiality
  12. Intellectual Property Rights
  13. Activities Outside the Company

 

The Employee Ethics and Compliance Policy above is outlined in an integrity pact that must be signed by all Company personnel which is the Company's commitment to implementing Good Corporate Governance.

B. Corporate Culture

In order to realize the company's vision and mission, Telkomsigma has corporate culture core values that have been mutually agreed upon and adhered to, Telkomsigma accelerates the implementation of the Telkom Codes corporate culture which is the implementation of AKHLAK's core values that are applied in daily work behavior so that it can become a philosophical corporate culture.

SIGMA's corporate culture is a derivative of cultural values that refer to the AKHLAK Core Values stipulated through the Regulation of the Director of HCM Telkom Indonesia Number 201.03/r.00/HK250/COP B0400000/2020 dated 16 September 2020 concerning the AKHLAK Telkom Group Core Values.

 

Amanah, That is, each individual adheres to the mandate given in carrying out the assigned tasks.

Kompeten, namely the spirit of continuing to learn and developing capabilities.

Harmonis, is a sense of mutual care and respect for differences among individuals in the work environment.

Loyal, which means having dedication and prioritizing the interests of the Nation and the State.

Adaptif, namely the desire to continue to innovate and enthusiasm in moving or facing change.

Kolaboratif, namely building synergistic cooperation.

 

 

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www.telkomsigma.co.id
Head Office
Graha Telkomsigma II
Jl. CBD lot VIII Nomor 8,
kelurahan lengkong gudang,
Tangerang 15321, Indonesia
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