Telkomsigma Strengthens Corporate Governance and Compliance thru' Digipactum & Granta

The rapid development of digital technology has brought significant changes to various aspects of life. Digitalization is no longer just a trend it has become a key driver of social progress, national economic growth, and global business development. PT Sigma Cipta Caraka (Telkomsigma), a subsidiary of PT Telkom Indonesia (Persero) Tbk (Telkom), remains committed to strengthening corporate governance through regular audits and supervision across all business units. This ongoing effort ensures that every aspect of Telkomsigma’s operations adheres to corporate governance standards and applicable regulations.

Digital transformation powered by the internet, big data, cloud computing, and artificial intelligence (AI) creates new opportunities for inclusive and efficient economic growth, while also accelerating innovation and competitiveness. However, this rapid advancement also brings new challenges, particularly in managing data security risks. To address this, companies must enhance governance, cybersecurity systems, and digital literacy among human resources to ensure a secure, sustainable, and resilient transformation.

Telkomsigma’s commitment aligns with the Indonesian government’s regulations on Good Corporate Governance (GCG), as stipulated in Law No. 40 of 2007 on Limited Liability Companies and Regulation of the Minister of State-Owned Enterprises No. PER-2/MBU/03/2023 on Governance Guidelines and Significant Corporate Activities. These frameworks emphasize the principles of transparency, accountability, responsibility, independence, and fairness to protect stakeholders and strengthen corporate performance. In addition, the enforcement of Law No. 27 of 2022 on Personal Data Protection (PDP) serves as a critical foundation for Telkomsigma in ensuring accurate, secure, and integrated data governance.

To maintain consistent product and service quality, Telkomsigma has implemented ISO 9001:2015 as its quality management system standard. To further safeguard the effectiveness of information and data security systems against cyber threats, the company has also adopted ISO 27001:2016, ensuring the confidentiality, integrity, and availability of data and operational continuity. Moreover, Telkomsigma prioritizes Occupational Safety, Health, and Environment (K3L) through the implementation of ISO 14001 and ISO 45001, ensuring a safe and sustainable work environment across all business operations.

Telkomsigma’s Vice President of Corporate Secretary and Legal Compliance, Tri Gati Mareta, emphasized that regular audits both internal and external are an integral part of the company’s transformation process to prevent potential irregularities. “Telkomsigma management is committed to ensuring that all business activities are aligned with the company’s policies, compliance, and governance standards to minimize the risk of irregularities and legal violations,” she said.

She further explained that Telkomsigma has also obtained ISO 37001:2016 certification for its Anti-Bribery Management System (SMAP), reaffirming the company’s commitment to maintaining a clean, transparent, and integrity-based business environment. The implementation of SMAP serves as a concrete step to strengthen internal controls and mitigate bribery risks throughout all business processes.

As part of its efforts to enhance digital-based governance, Telkomsigma continues to develop several key platforms, including Digipactum and Granta for end-to-end contract document management, and Frederica, a platform that supports business units in conducting risk assessment and mitigation for ongoing or upcoming business processes.

Additionally, all employees are required to sign an annual integrity pact as a collective commitment to uphold compliance and governance standards in daily operations. Telkomsigma also promotes continuous learning through regular updates on SMAP, PDP, and governance programs delivered via email, e-learning, and on-site activities such as Compliance Week.

For its consistent efforts in strengthening governance and legal compliance, Telkomsigma was recognized as part of the “Indonesian In-House Counsel Elite 2025” by Hukumonline.com and the Indonesian Corporate Counsel Association (ICCA) at the 2025 Indonesian In-House Counsel Summit & Awards (IHCSA).

Moving forward, Telkomsigma will remain focused on implementing GCG principles, enhancing organizational capabilities, and strengthening compliance and data security functions to maintain the trust of more than 500 corporate clients across diverse industry sectors.