Celebrating 17 Years of Telkomsigma’s Role in Advancing National Digital Transformation

Jakarta — Amid the acceleration of digital transformation, a national strategic agenda, Telkomsigma has reaffirmed its role as a driving force in advancing digitalization across industries. Since its founding, the company has been a strategic partner to various sectors, delivering integrated end-to-end IT solutions.

Established in 1987, Telkomsigma began its journey by developing end-to-end technologies and solutions for the ALPHABITS Core Banking System and SATU (Financial Transaction Facility), covering applications, infrastructure, and IT Managed Services.

Today, under the umbrella of Telkom Indonesia, Telkomsigma has evolved into a leading B2B Digital IT Services provider, with three main business portfolios: IT Services, Cloud, and Cybersecurity. To remain relevant in a fast-changing digital era, Telkomsigma continues to transform and enhance its internal capabilities, delivering innovative solutions that drive customers’ business growth.

Now in its 17th year, Telkomsigma holds over 11.2% market share in IT Services, contributing to the transformation of multiple industries across Indonesia. The company is supported by 1,000+ certified IT professionals with national and international credentials, and 24/7 IT support dedicated to ensuring reliable service delivery.

Telkomsigma’s operations comply with both national and international standards, backed by numerous ISO certifications and licenses. As the B2B Digital IT Services engine of TelkomGroup, the company has solidified its position as a key enabler of digital transformation by attaining the highest level of partnership as a Microsoft Licensing Solutions Partner (LSP). In addition, Telkomsigma launched the Jogja Solution Center (JeSiCa) as a dedicated IT delivery hub to enhance service excellence for TelkomGroup customers and regional partners.

Strengthening its position further, Telkomsigma has earned recognition as a Google Cloud Premium Partner, advanced automation initiatives through the GenAI Lab in collaboration with Avanade and Microsoft Indonesia, and secured CSIRT certification from BSSN, reinforcing its cybersecurity expertise.

Today, 500+ customers across industries have entrusted Telkomsigma as their digital transformation partner. This trust is supported by 16 global partners, 35 principals, 8 distributors, and 7 service partners, reinforcing Telkomsigma’s commitment to becoming a trusted leader in B2B Digital IT Services.

Looking ahead, Telkomsigma is committed to continuous innovation by developing solutions based on Generative Artificial Intelligence (GenAI) and Machine Learning (ML) that can be integrated across business systems. These initiatives not only help customers navigate emerging challenges but also create new opportunities for sustainable growth. Ultimately, Telkomsigma aspires to build a more inclusive, dynamic, and competitive digital ecosystem in Indonesia.