Focusing on Customer Business Growth, Telkomsigma Penetrates the Indonesian Market

Serpong – The progress and development of Indonesia’s industrial sector are inseparable from the role of technology, which continues to transform company performance and ways of working.

Digitalization and the adoption of emerging technologies such as artificial intelligence (AI), machine learning (ML), and process automation have become key drivers for accelerating industrial performance, enabling faster and more accurate service delivery to the public.

Since its establishment in 1987, Telkomsigma has been at the forefront of supporting industrial digitalization across multiple sectors. Today, the company contributes more than 30% to the Telco+ segment, over 20% to the banking and financial industry, more than 18% to the logistics, transportation, and distribution market, over 10% to the energy, manufacturing, and infrastructure segment, and over 10% to the government segment.

Speaking during a sharing session at the Veteran National Development University (UPN) in Jakarta (11/13), Nuzli Hernawan, Telkomsigma’s VP of Infrastructure, Network, and Cloud Delivery, highlighted how the company supports Indonesia’s industrial verticals through its portfolio of IT Services, Cloud Services, and Cybersecurity solutions.

“Customer business continuity and growth are at the heart of Telkomsigma’s service delivery. Through enhanced capabilities and service innovation, Telkomsigma will continue to support digital transformation across all industry segments in Indonesia,” Nuzli stated.

By implementing a holistic strategy and a strong focus on service personalization, Telkomsigma remains committed to building and maintaining long-term partnerships with customers, ensuring sustainable digital transformation for all industry sectors in Indonesia.