Strengthening Customer Centricity, Telkomsigma Conducts a Courtesy Visit to Bank Kaltimtara

Serpong - As part of its commitment to providing customer-centric services, Telkomsigma conducted a courtesy visit to Bank Kaltimtara's head office. This event demonstrated the company's commitment to strengthening relationships with its various business partners, while ensuring that customer needs and aspirations are proactively and sustainably addressed (9/4).

In attendance were Telkomsigma's President Director, Dwi Sulistiani; VP of Finance & Banking Solutions, Rachmat Wijaya; and other senior leaders and team members. The visit served as a platform for Telkomsigma to explore and convey aspirations related to business challenges, technology needs, and future collaboration opportunities with Bank Kaltimtara. This approach aligns with the company's focus on providing adaptive and relevant technology solutions to optimally support customers' digital transformation.

Through the courtesy visit, Telkomsigma also affirmed its position as a trusted partner that not only offers products and services but also builds added value through long-term relationships. By listening directly to customer feedback, Telkomsigma strives to improve service quality while accelerating innovations oriented toward customer satisfaction and success.

Going forward, the Courtesy Visit program will continue as part of Telkomsigma's customer engagement strategy. The company believes that business success is determined not only by technological excellence, but also by close customer relationships based on trust, collaboration, and sustainability.