Telkomsigma Enhances Governance to Reinforce Customer Trust

Jakarta - Telkomsigma actively participated in the TelkomGroup Internal Audit (IATG) Forum Quarter III 2025, themed “The Impact of Technology Disruption (Artificial Intelligence) on the Implementation of Internal Audit and the BISA Culture” at Graha Merah Putih, Japati, on August 28.

Internal audit plays a critical role as an independent assurance function for the effectiveness of governance, risk management, and internal control. Beyond its neutral oversight function, internal audit also delivers added value by offering recommendations and driving continuous improvements across the organization.

At the forum, Lia Gandawiguna, VP of Internal Audit at Telkomsigma, shared insights and lessons learned from implementing the Integrated Audit of the 2024 Financial Statements, corporate governance practices in line with PER-2/MBU/03/2023, and Telkomsigma’s Whistleblowing System (WBS).

Aligned with the Three Lines Model of The Institute of Internal Auditors (IIA), Internal Audit serves as the third line of defense, supporting oversight of governance and risk management carried out by the first line—business units acting as process and risk owners responsible for day-to-day risk management, operations, and regulatory compliance.

Through its participation in the IATG Q3 2025 Forum, Telkomsigma reaffirmed its commitment to strengthening governance and risk management processes. By doing so, the company not only ensures regulatory compliance but also generates tangible value for stakeholders enhancing transparency, accountability, and customer trust in an increasingly dynamic business environment.