Director of Delivery and Operations Engages in a Strategic Discussion with the Digital Finance and Banking Delivery Unit to Capture Employee Aspirations

Serpong – The synergy between management and employees is essential for aligning the company's strategy to achieve business goals. Effective organizational communication, both vertical and horizontal, fosters this alignment through intensive, open, and transparent formal and informal channels, which support management in strengthening relationships with all employees.

In the era of the Zennial generation, many companies are adopting a more relaxed communication approach. One effective method frequently employed is the "Ngobras" (Casual Conversation) session between the Board of Directors (BOD) and employees. Telkomsigma, a digital technology company with over 61% millennial employees and 24% Gen Z employees, has implemented the NGOBRAS program as a key strategy for fostering communication and engagement.

I Wayan Sukerta, Telkomsigma's Director of Delivery Operations, together with Royke Dwipura, VP of Digital Finance and Banking Delivery, and Johan Sing Tanojo, Deputy VP of Digital Finance and Banking Delivery, led the NGOBRAS DFBD event. During the session, they emphasized the importance of operational discipline in adhering to Corporate Governance principles to successfully complete work projects. They also highlighted the need for effective communication and collaboration within and across teams to ensure customer trust and deliver exceptional service.

The two-way communication fostered in the NGOBRAS DFBD session is expected to serve as a valuable platform for capturing employee aspirations and aligning visions, ultimately contributing to the realization of a sustainable business.